Same Trail, Same Result
February 4th, 2010
Every night, a racoon walks past our window and pauses to look in; we look at it, and it looks at us then it goes on its way. We live in a wooded area beside a lake, so it’s full of animals and birds making their homes and nests around us. It’s not surprising that a racoon lives beside an oak tree in our yard.
When it’s snowing we can see where the racoon goes. And the amazing thing is that it’s always the same. Like a deer trail, only smaller. It walks to the end of our house and turns right and crosses the lawn until it reaches the garden shed, where it walks over the little porch and down the other side to continue on towards the lake side. It does this every night, exactly the same path.
It doesn’t go in a straight line; it curves for no apparant reason adding a few feet to the path, so it’s not exactly the most economically thought out path. Then I realize that I do the exact same. Every morning I get up and do the same stuff. Shower, breakfast, work. I even have the same thoughts. And so it’s time to shake it up….maybe you want to also.
Physically, go to work via a different route. Speak to different people. Sit with a different group of people for lunch. Have different thoughts about people. The one that you don’t usually have good thoughts about….think good thoughts. If you usually talk a lot, talk less. If you usually don’t talk a lot, talk more. Shake it up and take a different path and you will find different results. Rock N Roll Val
Entry Filed under: Customer Service Training
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