Give em a Break
December 11th, 2006
Went to the gym this morning and was following a guy who opened the door and didn’t look back to see if anyone was coming along behind. You know the kind of thing people do when they are lost in thought, or just don’t want to be bothered to keep the door open for someone else.
It didn’t exactly slam shut in my face, but it was close to it, and for a moment I had a bad thought about him. So there I am in the gym and I see himi jogging on the treadmill. He looked so upset and despondent–like it was the biggest effort to make his legs move. Everything about him said, “I am having a horrible day.”
Then I realized–we have to give people a break. We have no idea what’s going on in their lives. This guy has obviously got some problems–and he just about managed to drag himself into the gym. Who I am to have a thought about him? So today….lets give everyone a break. We all need it from time to time and we can all make a big difference in someone’s life just by giving them a break!
Rock N Roll
Val
Entry Filed under: Customer Service Training
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